Marketing Maturity Model (MMM)

Accend's Marketing Maturity Model (MMM) is a unique framework that makes the principles of process thinking practical and relevant to Marketing.

MMM extends the established concept of process maturity into a new domain - Marketing.



It describes a company's evolution towards Marketing Excellence through four levels of maturity:

  • From unstructured practices to disciplined processes ...
  • In four key process areas .
  • And in respect of the role of Marketing in the organisation

MMM is intended to :

  • Help organisations determine the effectiveness and efficiency of the activities, practices and capabilities that make up the marketing process
  • Guide the organisation as it systematically improves marketing performance